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Los Angeles
Tuesday, July 15, 2025

LA Cooling Center Policy Change Follows Heatwave Access Failures

The City of Los Angeles has implemented a cooling center policy change after a report by The Korea Daily revealed that several designated locations were either inaccessible to the public or unaware of their official role during the city’s ongoing heatwave response.

Clip from Korean edition of The Korea Daily covering LA cooling center policy change
The Korea Daily’s Korean edition reports on LA’s cooling center access issues during the heatwave. The Korea Daily

Amid continued high temperatures, the city had listed more than 200 public facilities as “Cool Spots” to provide relief from extreme heat. However, a July 10 investigation by The Korea Daily found that some of these cooling centers—intended to serve vulnerable residents—had restricted access or staff unfamiliar with the program, prompting criticism of the city’s response as symbolic rather than functional.

In an email on July 11, the Department of Recreation and Parks (LADRP) acknowledged the issues, stating: “The situations reported at some recreation centers do not align with our department’s standards and procedures. We are currently conducting site inspections and staff training at the facilities mentioned in the article.”

The facilities visited by the newspaper included the Normandie Recreation Center, Chateau Recreation Center, and Seoul International Park Recreation Center, all near Koreatown.

In response, Romondo Locke, Principal Public Relations Professional at the Department of Recreation and Parks (LADRP), sent the following statement by email on July 11:

“In response to your article related to the City of L.A. Cooling Centers, we would like to first express our concern for your experience at several of our Recreation Centers and acknowledge that the situation described does not align with the Department’s standards and protocols.
The Department of Recreation and Parks is committed to serving all Angelenos — especially our most vulnerable — looking for relief from the summer heat. All staff have been reminded of this vital responsibility and the Department is specifically meeting with staff at the locations listed in your article so that this does not happen again.
All Recreation Centers and facilities are open to Angelenos across the city who are seeking relief from the heat. We invite you and all residents to visit. You may find all locations and hours of operation here.”

The centers visited by The Korea Daily included the Normandie Recreation Center, Chateau Recreation Center, and Seoul International Park Recreation Center, all located near Koreatown.

To verify whether these corrections had been implemented, the newspaper revisited the affected sites.

Benjamin Juarez, Director of the Normandie Recreation Center, confirmed, “Last week, we received an email from the city’s Recreation and Parks Department about the cooling center policy. It stated that all recreation centers must remain open for residents seeking relief from the heat.”

He added, “Our center is now open to anyone who needs shelter from the heat.”

The City of Los Angeles continues to encourage the public to use its designated Cool Spots in response to the ongoing heatwave. A full list of open cooling centers and their operating details is available at climate4la.org/heat-relief-4-la/.

BY HANKIL KANG [kang.hankil@koreadaily.com]

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Hankil Kang
Hankil Kang
Hankil Kang provides in-depth coverage of Korean-American community affairs in the United States, with a particular emphasis on the greater Los Angeles. Kang reports on culture, entertainment, and stories from college campuses. Kang earned a BA in Public Relations and an MA in Journalism and Mass Communication from the University of Georgia.