The Los Angeles city government has informed the Korea Daily that it will inspect and repair streetlights in residential neighborhoods in Van Nuys.
On May 9, the Korea Daily reported that a Korean-American high school student had requested the city repair four broken streetlights in front of her house. These requests had been neglected for six months.
In response, Mayor Karen Bass’s office stated it was unfortunate that the lack of streetlights had caused inconvenience to many households. They assured that repairs would be expedited and that efforts would be made to promote the complaint-receiving app, myla311, more widely within the Korean community.
The ‘myla311’ app, free for download on smartphones, supports multiple languages including English, Korean, Chinese, and Armenian. It allows users to report over 40 types of issues such as bulky trash collection, graffiti removal, road potholes, streetlight repairs, and traffic problems.
The mayor’s office further explained that users receive a “service request number” for each issue reported, which can be referenced when following up with their council member’s office if service is delayed. While the time required for each service varies, streetlight repairs typically take two to four weeks, according to the mayor’s office.
BY BRIAN CHOI ichoi@koreadaily.com
